Positive Credit Strategies
phone: 203-226-8795 ext 14
click here to email us at info@customer-growth.com





Payment Plan Offer 60-90 Days Past Due
357% (3.5 times) the response, compared with control audience.
Settlement Offer 120-180 Days Past Due
1000% (10 times) response vs. outbound calling.


Here’s what Our Clients are Saying

“As Citi Card’s VP, Marketing Communications, I hired Customer Growth in 2001 because none of our other communications partners could get the message right to our delinquent and at risk populations. Their Positive Collections method works, and over the years saved Citi in the hundreds of millions.”

- Sheryl Behar

“We tested the Positive Collections approach from Customer Growth against our existing delinquency communications – and the new tests won, time after time. Not only have we driven higher contact rates, getting more customers in touch with our collectors, these are much more productive calls that are twice as likely to result in a payment.”

- Jill Keefer

“When I was recruited from Citi, I brought Customer Growth with me because they were so essential to my risk management strategy. They tailored a Positive Collections program especially for my portfolio’s risk profile, including a unique “Credit Education” module for the pre-delinquent population.”

- Aaron Caid

Call (203) 226-8795 ext 14  or click herto Email Us Now


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